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SOLVED: Trunk door closing issues. Closes by itself.

332K views 44 replies 34 participants last post by  montanagirl461  
#1 ·
Starting today after unloading some boxes, whenever I open my trunk either from key or from the back or from the front trunk button, it beeps once it reaches to the top and then closes by itself. I couldnt find any similar issues on the web or forum. I need help!! Any ideas?:(
 
#2 · (Edited)
In your manual, on page 3-27, there is a section on calibrating the liftgate height. I would recommend you run through the steps described, and if that doesn't solve the problem, take it to the dealer. There is a known issue related to the rear spoiler making contact with the roof panel - and that interference could be causing the issue.
 
#9 ·
I have the same thing. I took it to dealership pence, they fixed it in 10 minutes "resetting it". Same thing happened again when I was testing it out and manually stopped the door from closing. I guess if you manually stop the automatic open/close, this issue occurs. I am now at dealership again to "reset" it. Anyone know how to reset this without having to go to dealer? A bit ridiculous Nissan would allow this to occur.
 
#10 ·
Anyone know how to reset this without having to go to dealer? A bit ridiculous Nissan would allow this to occur.
See post# 2 above. If that doesn't solve it, take it back to the dealer and ask them if there is a way that you can perform the calibration yourself.

Welcome to the forum, by the way... :)
 
#12 ·
For anyone that either can't find their manual or just wants this spoon fed to them like I did:

LIFTGATE POSITION SETTING
The lift gate can be set to open to a specific height by performing the following:
1. Open the lift gate using the request switch or the Intelligent Key.
2. Pull the liftgate down to the desired position and hold the liftgate (the liftgate will have some resistance when being manually adjusted).
3. While holding the liftgate in position, press and hold the liftgate switch located on the liftgate for approximately 5 seconds or until 3 beeps are heard. The liftgate will open to the selected position setting.

To change the position of the liftgate, repeat steps 1-3 for setting the position of the liftgate.
 
#13 · (Edited by Moderator)
I just joined this forum for this problem.

My 2014 had been to the dealership twice to reset the trunk. I went again this morning and the tech simply pressed the close button down for a few seconds until two beeps were heard. This is what he says Nissan (who are aware of this issue) have told dealerships to do. Annoying and dangerous!
 
#24 ·
I just joined this forum for this problem.
My 2014 had been to the dealership twice to reset the trunk. I went again this morning and the tech simply pressed the close button down for a few seconds until two beeps were heard.
This is what he says Nissan (who are aware of this issue) have told dealerships to do.
Annoying and dangerous!
This worked for me! Thank you for sharing!
 
#15 ·
My trunk on my 2015 with 5,600km , it just all of a sudden the trunk button on the liftgate to close it does not work at all. The remote button to open trunk works fine to open and close it but if I push button on license plate to open it just unhinged and have to open manually and the button won't close it. Any ideas??
 
#18 ·
I'm new to the forum and owning a PF, I recently noticed that my liftgate will open when you use the fob, rear button or internal button but it will not close at all. I have to manually close it. If this has already been addressed please let me know where to find the answer before I head to the dealership.

Thanks
 
#21 ·
Hey folks

Have had my 2014 for a year and a half now. Last night had a crapload of freezing rain and when opening it to load the stroller the tailgate banged into the ice and re closed it with a few beeps. After that it would go to the top, beep and close again anytime we opened it. We tried cleaning the roof and sensors but it didn't work. After reading this thread I opened it, caught it and held it when it started to close, and stopped the mechanism. I then held the tailgate close button for five seconds and heard a few beeps and let go and it's now working fine. Thanks all
 
#32 ·
Hey folks

Have had my 2014 for a year and a half now. Last night had a crapload of freezing rain and when opening it to load the stroller the tailgate banged into the ice and re closed it with a few beeps. After that it would go to the top, beep and close again anytime we opened it. We tried cleaning the roof and sensors but it didn't work. After reading this thread I opened it, caught it and held it when it started to close, and stopped the mechanism. I then held the tailgate close button for five seconds and heard a few beeps and let go and it's now working fine. Thanks all
Thanks for your advice, I did what ever you suggested on my Nissan Rogue 2018 and it helped!
 
#23 ·
All - just wanted to give an update. Took the Pathfinder to the dealership for a quick service and to have Doug (great service technician) look at the liftgate. He showed me an easy fix that works "most" of the time. 1) Turn the power-lift gate Off (by the steering column). 2) Manually open and then manually close the liftgate. 3) Manually open the liftgate again. 4) With the liftgate open, press and hold the power liftgate button on the liftgate itself until you hear a couple beeps. 5) Turn the power-lift gate On (by the steering column).

This fix has worked for me so far.
 
#25 · (Edited by Moderator)
Ok, here's the easy way.

Mine seems to forget how far it can actually go every once in a while, so it thinks it can open further but something is obstructing it's path, so it tries to close.

Whenever it starts to close, I just hit the anti-smash sensors (they look like an extra tube seal on the side of the tailgate where it meets the body of the vehicle).

Since now it stops so it doesn't smash your fingers, I can position it where it's supposed to be and then hold the close button till it beeps.

It remembers the new location until the next time it gets memory loss.

Just make sure you hit that finger sensor while it's in motion, not actually about to close.
Don't want to take a chance of the sensor malfunctioning....
 
#26 ·
I just purchased a 2014 pre-owned PF and am so excited! However, It did have the lift gate issue where it would automatically come down on it's own after opening. Followed the instruction on this form to reset it and seemed to work. So glad it was a relatively simple fix! Thank you!
 
#28 ·
Just got a 2013 PF. The couple times it opened a little I had to force it to open any more. Then it opened like an inch and closed. Now lift gate won't respond at all. Not even manually. Only the liftgate switch worked. Never any response at all using the fob or the dashboard switch.